Police Officer

Head of Change Management

£68,133 - £75,963

Head of Change Management

Hindlip, Worcestershire

Permanent Contract 

Full Time

The closing date for this post is 12 noon on Monday 13th September 2021


The main purpose of the role is to lead the Change function, delivering the significant cultural change required to move to a new operating model and to introduce a customer service ethos.

To develop the Portfolio Management Office function and team to enable coherent, controlled, professionally supported projects to deliver the force business plans.

To develop and deliver the annual Change Management business plan aligned to the Force’s objectives, focusing on clear outcomes and efficiencies.

To lead the economic, efficient and effective delivery of the Change portfolio in order to meet operational and strategic outcomes in a manner that is both conformant and performant to the service specification

To lead by example and develop teams and direct all aspects of capability, competency and capacity in order to ensure alignment with the strategy, vision and needs of the Force.

To adopt a strong commercial focus and play a key role in shaping and continually reviewing strategy and plans, embedding a culture of continuous service improvement.

To ensure that the services culture, controls, governance, organisation, resources, structure and performance demonstrably deliver to the stated outcomes.

To work at a strategic level with senior stakeholders within the Force and partner organisations/agencies to best meet the current and future needs of front line staff and stakeholders in a sustainable manner that service client(s) and service users value and trust.


We embrace diversity and welcome applications from everyone.


We are also happy to talk flexible working where it is suitable for the role.


If you require any support to complete your application or you have any questions please contact the recruitment team on 01905 718444 (press option 1 then 5) or email recruitment@westmercia.pnn.police.uk


To read more about the added benefits and rewards of working for West Mercia Police, please go to our website.


Internal applicants who are in need of redeployment will be offered positions ahead of other candidates, subject to them passing a selection process.


Once this job has closed, the job advert & associated documents will no longer be available. You may want to save a copy for your records.


If you are viewing this advert on Indeed, Total Jobs or another job board, it is worth noting that there is more information about the position on the West Mercia Police website, this will include the role profile.

This opportunity is closed to applications.