OCC Contact Handler

OCC Contact Handler

Hindlip, Worcestershire

Permanent Contract

Full Time

The closing date for this post is 12 noon on Monday 15th November 2021 - Please note that if you are successfully shortlisted, you will be invited to an assessment centre on Saturday 20th November 2021.

If you are interested in this role and would like to learn more before applying, we are holding an online Discovery Session on Wednesday 10th November at 6pm - 7pm. To attend, please register by following this link:

https://www.eventbrite.co.uk/e/999-contact-handler-discovery-session-tickets-204457988347

The main purpose of the role is to receive and record emergency and non-emergency requests for policing service, determining the level of response required and providing resolution at the first point of contact, where appropriate.

We are seeking keen, committed and talented individuals to join our waiting list in readiness for future vacancies within our new, state of the art Control Room based on our Headquarters site at Hindlip Park.

We expect successful applicants to commit to a minimum of 2 years with the control room.  In exchange for your commitment, we will offer you excellent terms and conditions, training and career prospects.

We embrace diversity and welcome applications from everyone.

If you require any support to complete your application or you have any questions please contact the recruitment team on 01905 718444 (press option 1 then 5) or email recruitment@westmercia.pnn.police.uk

To read more about the added benefits and rewards of working for West Mercia Police, please go to our website.

Internal applicants who are in need of redeployment will be offered positions ahead of other candidates, subject to them passing a selection process.

We reserve the right to close this advert early should we receive a large volume of applicants